Congratulations on getting an interview with Costa Coffee. We can all agree that interviews are stressful and competitive.
However, with a little planning, you can ace the job interview. How to Successfully Answer Common Costa Coffee Interview Questions is provided below.
If you haven’t applied for a job yet, use the Costa Coffee job application link.
Questions and Answers for a Costa Coffee Interview
Please tell us about yourself.
It’s fine to discuss your hobbies and interests, but keep it brief. Concentrate on relevant work experience.
Keep in mind that having relevant work experience will put you ahead of the competition
Can you tell us anything about Costa Coffee?
Costa Coffee serves coffee, mocha, and hot chocolate, as well as specialty drinks, tea, Costa Ice, and food. The Coffee Club App is a rewards app developed by Costa Coffee. Tassimo allows customers to make Costa Coffee at home.
Customers can visit one of the 3400 Costa Express locations and order a coffee using a touch screen machine.
They are a division of Whitebread. Bruno Costa established Costa Coffee in 1971 in London, United Kingdom.
What motivates you to work for Costa Coffee?
Explain why it is superior to the competition. For example, explain why you believe it is superior to Starbucks. When answering this question, be enthusiastic and tell them how much you enjoy the products and services they provide.
Assume you believe you could learn a lot about the hospitality industry from Costa Coffee, the world’s second largest coffee chain and the largest in the United Kingdom Mention how much you appreciate the fact that all of their beans are 100% rainforest certified. Assume you’d be proud to work for a company that supports the Costa Foundation (40 schools in some of the world’s poorest areas that teach health, literacy, and financial management).
Can you tell us about your previous work experience?
What they really want to know is how your previous work experience corresponds to the experience needed to work at Costa Coffee.
If you have previous experience working with Customers, cashiers, and restaurant workers all say it first. Remember that work experience is valuable, but related work experience is even more valuable.
In five years, where do you see yourself?
You will sound like a good fit for Costa if you say you want to work in restaurant management. If you are going to college, describe what you hope to do when you graduate.
What is your strongest suit?
- This question invites you to explain why you are the best candidate for this job!
- The answer should be divided into three parts.
Strength – state your strength.
- Proof of strength – a specific example of how you used this strength.
- The strength’s applicability to THIS job.
What is your greatest flaw?
Don’t Say
- Say Nothing
- You don’t have a flaw.
- You can’t think of any flaws.
- Something completely unrelated to the job
- Do not mention a critical weakness for the job.
Do Say
- Something to do with the job
- Steps to Strengthen Your Weakness
What are your salary goals?
This is a difficult question to answer because if you ask for too much, you will be turned down, and if you ask for too little, they will gladly underpay you.Before you go into the interview, do some research on salary expectations for your position. There are numerous websites dedicated to salary ranges.
If you’re at a loss for words, inquire about the salary range. Then you can counter with the upper end of the range.
It should be noted that the majority of entry-level jobs will pay the minimum wage.
What are your working hours?
The more flexible you are with your hours, the more likely you are to be hired, so be flexible!
If possible, inform the interviewer that you are available to work on weekends and/or holidays.
What do you think about standing for extended periods of time?
Most restaurant jobs will require you to stand for extended periods of time.
Tell the interviewer that you have no objections to this.
Maintain good posture, wear comfortable, well-fitting shoes with low heels, and stay hydrated.
What made you leave your previous job?
Let’s start with what not to say!
Do not speak negatively about your previous employer.
Do not use the phrase “for money.”
The commute was excessively long.
What is the reason for the gap in your resume?
When answering this question, honesty is the best policy.
Being open and honest about your situation demonstrates your honesty and confidence to the employer.
What do you consider to be excellent customer service?
- The customer does not have to wait long for their order.
- Customers are treated with courtesy.
- The restaurant is spotless both inside and out.
- The item is made to order.
How would you handle a difficult client?
- Allow the customer to vent while you listen.
- Demonstrate to the customer that you care.
- Don’t point the finger at the customer or the company.
- Try to solve the issue yourself or find someone who can.
- Make no promises you can’t keep.
Finally, remember not to take it personally.
If you become agitated, you will pass it on to future customers.
How was your attendance at your previous job?
When answering this question, honesty is the best policy because the interviewer may check your references.
Make it clear that you understand the significance of starting your shift on time.
Why should we employ you?
Examine the job description to identify the key skills and experience required for the position.
Assure the interviewer that you have the necessary skills and experience for the position.
Take note that your response must demonstrate that you are the solution to the employer’s problem (a vacancy on their team) and the best person for the job.
What inspires you?
Possible responses are:
Do Say
- Meeting deadlines, objectives, or objectives
- Coaching and mentoring others
- Obtaining new knowledge
- Developing original concepts to enhance or create something fresh
- Effectively functioning as part of a team
- Finding a solution to a problem or overcoming a difficulty.
Don’t Say
- Money
- Employee Benefits
Who are our rivals?
Starbucks, McDonalds, Dunkin’ Donuts, and Peets Coffee are among Costa Coffee’s competitors.
Do you have any further questions for us?
- What do you enjoy most about your job? What adjectives would you use to describe your ideal candidate for this position? What is the most important aspect of this position?
- How would you define my success, and what could I do to meet your standards? Which aspect of the job has the most difficult learning curve? What can I do to quickly get up to speed?
- What opportunities will there be for me to learn and grow?
Tips for Costa Coffee Interviews
- Arrive at least ten minutes early.
- Switch off your smartphone.
- Learn everything you can about the company.
- Don’t speak too quickly or you’ll sound nervous.
- If you speak too slowly, you will sound monotonous.
- Maintain eye contact throughout the interview.
Dress Code for a Costa Coffee Interview
As a general rule, you should dress better than the person conducting the interview.
The Costa Coffee uniform policy demonstrates that they are well dressed.
If you’re going to a Costa Coffee Barista interview, dress business casually; if you’re going to a management interview, dress formally.