Do you have a job interview at McDonald’s and want to increase your chances of being hired?
You’ve come to the right place. The following are the most likely questions to be posed to candidates:
What makes you want to work for McDonald’s?
Since I was a child, McDonald’s has been a part of my life.It’s my favorite restaurant, and the food is delicious. McDonald’s has a great reputation, and I want to work for a company that has such a large global impact. I enjoy working in the restaurant industry and interacting with people on a daily basis.
Because it allows me to manage my time while also providing training to advance my career. There are numerous opportunities for advancement within the company. I’d like to work as a restaurant manager.
The company looks after its employees well, and I appreciate the flexible work environment.
Have you previously worked at McDonald’s?
If you answered yes, please describe your experience, the length of your employment, and the positive experiences you’ve had while working there.
If not, simply respond with no.
What are your thoughts on McDonald’s?
- It is one of the largest restaurant chains, with tens of thousands of locations worldwide.
- It was founded by Richard and Maurice McDonald and later purchased by Ray Kroc, who greatly expanded the company.
- It specializes in fast food meals such as hamburgers, fries, salads, fruit, and yogurt.
- It employs nearly 2 million people in its retail locations (including franchise stores).
Do you have any previous restaurant experience?
If so, please describe your responsibilities. What lessons did you take away? What were the businesses? Have you had any experience?
If not, simply respond with no. However, if you enjoy cooking or have previous customer service experience, you are welcome to discuss it here. This includes cashier jobs at other businesses.
What steps would you take to improve McDonald’s?
They want to know how well you know the industry and how creative you are when it comes to problem solving.
Suggest an additional menu item, new ways to order food, or a novel marketing concept.
This question is frequently asked of people who are interviewing for higher-level positions, but it can also be asked of people who are interviewing for entry-level positions.
They want to know how well you know the company and how well you communicate.
Spend some time on their website researching their product line.
Even better, go to a restaurant, order your favorite dish, and take notes on how it makes you feel.
Then tell the interviewer about your sensations: “The fries are crunchy and tasty.” “Sweet and salty, but not overpowering.”
How dependable and trustworthy are you?
McDonald’s prefers to hire people who are good at following instructions.
When working at a lower level in the company, there isn’t much room for creativity.
Here are some examples:
- Friends would describe me as dependable and hardworking.
- I complete my work efficiently and on time.
- In previous jobs, I was always on time and got along well with my coworkers and manager
- I understand that this job requires a responsible person, and I’m excited to step up and do whatever it takes to make the customer happy.
What other work experience do you have?
Describe your previous work experiences.
Begin with your most recent job and work your way backward.
Emphasize jobs where you were responsible for customer service.
Example:
- I spent the last two years working at Walmart, and it was a fantastic learning experience.
- Every day, I worked as a cashier and interacted with customers.
- My experience there has prepared me for jobs that require customer service.
- For a few months, I worked at a nearby restaurant. It was my first position.
- It improved my understanding of business and the restaurant industry.
- Never badmouth a previous company, manager, or colleague.
- Nobody wants to work with someone who is always negative.
What are your strong points?
- I enjoy interacting with others.
- I enjoy making new friends and am at ease conversing with strangers.
- Every day, I’d like to interact with customers.
- I enjoy cooking and making people happy by serving them delicious food.
- And, yes, I enjoy eating (a little humor here is fine).
- I have an excellent work ethic. I’m always on time and dependable.
- I’m a flexible person. I can provide whatever McDonald’s requires of me.
- And I’m not afraid of any kind of work.
Don’t be too humble, but don’t be too arrogant either.
What are your shortcomings?
It’s more difficult to talk about your flaws. That’s because you don’t want to undersell yourself. At the same time, you don’t want to show a weakness that comes across as bragging.You should also avoid flaws related to important areas that McDonald’slooks for in candidates, such as customer service and work ethic. Here are a few examples of flaws:
- Sometimes I push myself too hard, which has led to burnout in the past.
- I’m getting better at managing my energy levels.
- I have a tendency to be a perfectionist.
- But I also recognize that getting it done on time is sometimes more important than getting it done perfectly.
- Sometimes I lack assertiveness, which comes from a lack of self-confidence in some aspects of my life.
- However, I do not let it affect the quality of my work.
Do you have any previous customer service experience?
Interacting with customers is an important aspect of working at McDonald’s. Having customer service experience can help you get the job.
However, the majority of people who are hired have no prior experience. Don’t be discouraged if you don’t have it. Instead,
Mention your friendliness, ability to get along with others, and empathy.
Any job or life experience that required you to interact with a large number of people is advantageous.
- How would you approach a customer?
- Hello, Sir. How may I assist you?
- Hello and good afternoon! Sir, what would you like to eat?
Is it always true that the customer is correct?
The customer is always correct in the sense that we should do everything possible to ensure that he or she has a pleasant dining experience and leaves with a smile on their face.
If the customer is unruly or disrespectful to the staff, we should ask him or her to leave.
How would you handle an irate customer ?
What if the customer is incorrect?
- I would remain calm and listen to the customer’s complaint while empathizing with him.
- I would apologize while attempting to find a solution using McDonald’s procedures in order to make the customer happy.
- If that was not possible, I would approach the manager.
- If the customer was incorrect, I should explain why while still being considerate of their needs.
Do you prefer working full-time or part-time?
Once again, there is no correct answer.
Indicate how many hours and days you are available to work.
Do you want to clean the bathroom?
I will do whatever work is required. I’m not above doing any kind of work and don’t mind getting my hands dirty.
Why should we hire you?
If you have prior experience:
- I have experience working for the restaurant industry and can be avaluable addition to your team.
- I will work hard to make the customer happy. (If you have previous customer service experience, please mention it.)
If you lack restaurant experience, highlight your personal qualities:
- I learn quickly, pay close attention to detail, and am constantly interacting with new people.
- I’m a hard worker who enjoys McDonald’s and its food and would like to join your team.
Do you have any further questions?
If you haven’t already, now is the time to bring them up. Obviously, if you are going to be offered a job, you should also discuss pay.
- When it comes to wages, however, there is little leeway.
- People in the same position will earn the same amount of money.
- You could also approach the manager and inquire about him/he
What should you bring to a McDonald’s interview?
- Any form of personal identification.
- Get directions to the interview.
- Bring additional copies of your resume.
- Bring a pen and paper with you in case you need to jot down anything.
- Remember to bring contacts for references.
- Questions for the interviewer (if you’re worried about forgetting).
How to Dress for a McDonald’s Interview
- Wear business casual attire. Avoid overdressing. Important: dress appropriately for the job you want.
- A good look is slacks and a polo or a dress shirt.
- Shoes are preferred over sneakers.
- Avoid piercings, too much jewelry, or bad hair. Come neat and don’t forget to shower.
How to Prepare for a McDonald’s Interview
- Depending on the position you are interviewing for,the interview processcan last anywhere from an hour to several weeks.
- The format of the interview is determined by the store and the management.
- A walk-in interview is possible at times. The majority of interviews, however, are one-on-one or group interviews.
- Don’t give up because it takes McDonald’s 2 to 4 days to make a job offer.
- People are rarely hired on the spot.