Teleperformance Job Application

Teleperformance Job Application Process

If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Teleperformance job application, all you need to do is to read the article and follow the necessary steps.

Teleperformance is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing(BPO). The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 300,000 employees across 350 contact centers in nearly 80 countries and serves over 160 markets. Countries in which Teleperformance operates include France, Lebanon,the United Kingdom, Albania, Brazil, Chile, Philippines, Guyana, India, China, Canada, Mexico, Colombia, Norway, Italy, Greece, Portugal, the United States, Dominican Republic, El Salvador, Australia, the Netherlands, Suriname, Egypt,United Arab Emirates, Russia, Sweden, Germany, Poland, Slovak Republic and Czech Republic. Teleperformance is one of the world’s largest BPO companies; it is valued at $4,720 Millions.

How to apply for Teleperformance jobs;

Let’s examine the step-by-step application process in all its details.

Step 1 – Click here to access all advertisements.

Step 2 – If the post you are looking for is not found on the opened page, type the position you want in the “job search” section and search.

Step 3 – When you see the ad, click on it to access the details.

Step 4 – If all the requirements of the job match your skills, press the “apply now” button.

Step 5 – If you are not a member of this site, create a membership by entering your email address and password.

Step 6 – Complete your application by filling in all the information requested from you.

Teleperformance Jobs & Salaries

The rest of the article includes the detailed information about Teleperformance hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

Customer Service Specialist

The responsibilities of a customer service specialist can vary depending on the specific department they work in. However, in general, the main responsibility of a customer service specialist is to provide assistance to customers who are calling with questions, concerns, or issues related to the company’s products or services. This can include answering customer questions, resolving customer issues, and providing general information about the company and its offerings. The goal of a call center customer service specialist is to provide exceptional customer service and help ensure customer satisfaction. This can involve working closely with other members of the customer service team, as well as other departments within the company, to resolve customer issues and ensure that customers have a positive experience.

Client Support Representative

The primary focus of the role is to support the client’s customers by solving their technical challenges and providing guidance on the use of their various software and service offerings. By combining great attention to detail with excellent troubleshooting skills, you will identify the customer’s needs and deliver appropriate action whilst exceeding their expectations. With low-volume, high complexity issues and assignments you will be challenged daily.

• We are looking for someone with 3+ years’ experience supporting complex software applications, preferably in the financial services, with Working knowledge of MS Windows, MS Office, system architecture, and corporate IT environments (SQL, SSRS, UNIX/LINUX, common APIs)
• Ideally knowledge of fund accounting, financial services and/or front, middle, back office operations and reporting would be preferred.
• An educational background in MIS, computer science or other technical degree, economics, business management, or finance would be ideal.
• Depending on business needs you may be required to travel within the role.

Customer Service Advisor

• You will be working on behalf of a market leader in the Energy supply industry. Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.
• We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands.
• Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer.
• For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.

Teleperformance Job Application Form/PDF

You can find out whether there is printable job application form available for Teleperformance from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

How does someone get hired at Teleperformance?

There are some common steps that are typically involved in the hiring process;

First, the applicant will typically need to submit a job application, either online or in person, which includes information about their education, work experience, and other relevant details.

Next, the applicant may be required to complete a series of assessments, such as aptitude tests, personality tests, or other types of exams, to determine their suitability for the role.

If the applicant passes the initial screening process, they may be invited to attend an interview, either in person or over the phone, with a member of the hiring team. The interview will typically include questions about the applicant’s work experience, customer service skills, and other relevant topics.

After the interview, the hiring team will review the applicant’s qualifications and decide whether to offer them the job. If an offer is extended, the applicant will need to accept the offer and complete any required onboarding or training processes before starting their new role.

In general, the key to getting hired at Teleperformance is to have the right skills and qualifications, as well as a strong customer service orientation and a commitment to providing exceptional service to customers. It can also be helpful to have experience in a similar role, or in the specific industry in which the company operates.

What are the skills required for Teleperformance?

There are some common skills and qualifications that are typically required, including:

• Strong verbal and written communication skills
• Excellent customer service skills
• The ability to listen carefully and understand customer needs
• The ability to multitask and handle multiple customer interactions at once
• The ability to stay calm and professional in challenging situations
• Basic computer and typing skills
• A high school diploma or equivalent

In addition to these general skills and qualifications, a call center customer service specialist may also need to have specific knowledge or experience related to the company or industry they are working in. For example, they may need to have knowledge of the company’s products or services, or experience working in a call center environment. Some companies may also require applicants to have additional education or training, such as a college degree or certification in customer service or a related field.